Privacy Policy

Last updated: November 27, 2024

Introduction

Welcome to AthleteHelper. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our platform and tell you about your privacy rights and how the law protects you.

Information We Collect

We collect and process the following types of information:

  • Personal Information: Name, email address, phone number, and profile picture
  • Training Data: Workout history, exercise logs, programs, and performance metrics
  • Physical Data: Height, weight, body measurements, and fitness assessments
  • Usage Data: How you interact with our platform, including pages visited and features used
  • Device Information: IP address, browser type, device type, and operating system

How We Use Your Information

We use your personal data for the following purposes:

  • To provide and maintain our training platform services
  • To personalize your training experience and recommendations
  • To track your progress and provide performance analytics
  • To send you notifications about workouts, programs, and updates
  • To improve our platform and develop new features
  • To prevent fraud and ensure platform security
  • To comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service Providers: Third-party companies that help us operate our platform (e.g., hosting, analytics, payment processing)
  • Coaches and Trainers: If you choose to work with a coach, they will have access to your training data
  • Legal Requirements: When required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication requirements
  • Employee training on data protection

Your Privacy Rights

You have the following rights regarding your personal data:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your data
  • Withdraw Consent: Withdraw consent at any time

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal data within 30 days.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.

Children's Privacy

Our platform is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy, please contact us:

Phone Number: (+961) 81/107/752